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FAQs

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Still have questions?

Our team is happy to help you decide.

Scout is a pre-suitability platform for home energy upgrades. It sits between your first question, “should I get a heat pump?”, and your first conversation with a qualified installer. We check your property against public data, tell you what's likely suitable and why, then connect you with MCS-certified installers. We're not a comparison site, and we don't take a cut of your quote.

Yes. Running your property check is completely free and takes about two minutes. We're paid by installers when you choose to connect with them, never by adding anything to your quote.

Heat pumps, solar panels, battery storage and EV chargers, all from a single postcode check.

Our estimates are based on public EPC data, planning records and grant schemes to give you an evidence-based read before anyone visits. Final sizing and pricing are always confirmed by your installer at survey.

The Boiler Upgrade Scheme (BUS) offers up to £7,500 towards an air source heat pump in England and Wales. Scout checks whether your property is likely to qualify.

No. Your report is yours to keep. Connecting with installers is entirely optional, and there's no obligation or sales pressure.

Your data is only shared with installers you choose to connect with. We never sell your details, and you can request deletion at any time.